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If you need one-on-one help, AVIXA’s Member Services Team is here to assist you.

Whether you need to renew your CTS®, sign up for a class, reset your password, check your membership status, or handle any other situation — we will get you the answers you need.

Interested in exploring your reach in the AV community? Explore sponsorship opportunities.

How can we help you today?

North America

Find answers to FAQs about membership, certification, training, and more in our help center.

Call us: +1.703.273.7200 or 1.800.659.7469, Monday-Friday, 9:00 a.m.-5:00 p.m. ET

Email us: [email protected]

11242 Waples Mill Road, Suite 200
Fairfax, VA 22030

If you are a member of the press, please visit the press room.

Here are the members of our team you could speak with when you contact us:

Upcoming Events
February
11
Broadcast AV Power Hour: Managing Bandwidth for Streaming Video

Explore methods like codecs and compression standards, network segmentation with VLANs, and assessing network speeds to manage resources.

February
17
CTS 2: Applied AV and AV Project Process - Breda - Netherlands

Classroom course in collaboration with DEKOM with instructor Greg Carstens

February
17
CTS-I Prep Virtual Classroom - February 2026

This program is designed to boost your confidence, refine your test-taking skills, and focus your study efforts on critical areas of the exam.

View All Events