Project Management for AV Professionals at InfoComm 2025

Applied Monitoring for AV Systems: In-Person Training at InfoComm 2025

This course deepens the participant’s understanding of the four major project management phases of AV / Systems integration projects.  The course applies not only to individuals in the Project Manager / Project Coordinator positions but also those in Sales / Account Management, Sales Engineering, Installation / Operations, Lead Technicians, Service and supporting roles (Purchasing, Warehouse, etc.) within an organization.  The course provides insight and clarity into the authority and responsibilities associated with the key roles within a project: Client(s), General Contractors, Consultants, End Users, Sales, Engineers, Project Manager, Team members (Technicians, Programmers and Subcontractors), Purchasing, Warehouse, and Service / Support.  Includes a discussion on the challenges of managing multiple simultaneous projects and on the different facets of an organization which must be aligned to gain the full benefits of mature project management.  Although primarily structured for a commercial Systems Integrator, this course can accommodate and add value to the Project Management practices within Technology Management Organizations (TMO) within commercial and higher education entities.

Register at infocommshow.org

1. Definitions – Projects vs. Repeatable Processes / Project Management / Project Roles and Responsibilities

2. Key Project Elements – Value / Outcome, Scope, Quality, Time, Cost, Risk and Profitability 

2.1. Prioritization and Alignment of Elements (Integrity)

2.2. Variance Thresholds

2.3. Typical Systems Project Lifecycle

3. Initiating / Proposal / Scope of Work

3.1. Needs Analysis / Client Success Criteria / Revenue Source

3.2. Site Survey / Drawings 

3.3. Estimates – Effort / Duration / Cost / Profit

3.4. Proposal / Statement of Work / Assumptions and Constraints

3.5. Risk Recognition – Contingency Reserves

3.6. Project Financial Concepts

3.7. Contractual / Payment Terms and Conditions

4. Planning (Post-Award)

4.1. Project Prioritization – Capacity Planning / Resource Management

4.2. Project Kick-off / Job Folder – Internal Kick-off Meeting

4.3. Scope Statement / Work Breakdown Structure

4.4. Final Engineering / Quality Standards / Specifications

4.5. Risk Identification / Analysis / Response Planning

4.6. Activity Definition / Sequencing

4.7. Client Walk-through / Client Coordination Meeting

4.8. Equipment and Materials Procurement

4.9. Resource Assignment

4.10. Schedule and Critical Path Development

4.11. Project Plan Development / Communication Plan / Change Control Plan

5. Implementation (Executing and Controlling)

5.1. Staging – Project Team Walk-through / Warehouse

5.2. Functional Tasks (Installation / Production / Programming/ Invoicing / etc.)

5.3. Job Tracking (Status / Progress / Forecast)

5.4. Project Reviews / Issue Escalation and Resolution

5.5. Change Control (Internal / Field Directed / External)

6. Commissioning / Transition to Service (Closing)

6.1. Demonstration / Testing / Training / Substantial Completion

6.2  Transition to Service / Warranty

6.3. Final Billing / Variance Analysis – Effort / Completion / Profit

6.4. Lessons Learned – Closing the Loop

7. Organizational Alignment / Commitment

7.1. Culture / Mission / Values / Ethics

7.2. Performance Management / Conflict Resolution

7.3. Key Performance Metrics / Problem Solving / Decision-Making

Instructors

Brad Malone
Vice President
Navigate Management Consulting

Brad Malone, PMP, has managed numerous large hardware, software development, and integration projects in his 35-year plus career for the government, commercial organizations, and not-for-profit entities. He develops and instructs training courses in basic and advanced project and process management skills, requirements, estimation, team development, and leadership, and has trained over 30,000 course participants worldwide. He consults with a 100’s of Systems and AV integration customers worldwide on project management culture and process implementation and leadership issues. He is a Principal Instructor for the Project Management Institute (PMI), Senior Instructor for AVIXA, on the Member Advisory Council for the National Systems Contractor Association (NSCA), and regularly speaks at conferences / meetings (PSNI Global Alliance, Global Presence Alliance (GPA), ISE, PSA Security, ProSource, EDGE, etc.). Mr. Malone holds a MA in International Business from the University of Dayton, a BS from the United States Air Force Academy, and the Project Management Professional (PMP®) designation from the Project Management Institute.